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Extend your retention span

Published on Friday, 14 Dec 2012
Marc Burrage

Employers need to focus on retention in response to the rising number of staff entering Hong Kong’s jobs market.

Asia’s resilience is constantly fuelling headcount, andunhappy staff are exploring their options.

A “one size fits all” approach will not always work. Some employers still believe that salary is an umbrella fix for retention. It’s not. Here are simple steps they can take to improve their retention efforts.

Staff engagement Ask for employees’ opinions on factors such as career progression and performance feedback through employee opinion surveys, online forums and regular performance reviews. Open, honest and transparent communication will give you an accurate picture.

Performance management This can be as simple as a robust, regular appraisal system that is userfriendly and to which managers are committed. Formal feedback is also an excellent opportunity to ensure talent is engaged.

Mentorships Training doesn’t always have to be in the classroom. Mentorships are a useful retention tool and can also be used to retain and pass on corporate insight to other employees.

Tune in next week for more effective retention measures.

Marc Burrage, regional director, Hays in Hong Kong

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