The Jardine Aviation Services Group (JASG) is a long established and consistently successful organization which provides passenger, baggage and ramp handling services to a number of international airlines. Currently, there are around 2,000 employees within our group

The Jardine Aviation Services Group (JASG) is a long established and consistently successful organization which provides passenger, baggage and ramp handling services to a number of international airlines. Currently, there are around 2,000 employees within our group

Airline Ground Services Representative

Job level Entry
Work exp No work experience
Education
Location HK International Airport
Employment type Full Time
Benefits Competitive pay, Flexible working hours, Medical plan, Paid overtime, Special / extra leave, Statutory holidays, Transportation allowance, Year-end bonus
Industry Airlines / Mass Transportation
Job function Travel / Tourism > Airline
Travel / Tourism > Customer Service / Guest Relations
Published On 30/12/2016
ref. PSA/CP

The Role

  • To provide passenger services operations by providing professional customer services to passengers
  • To facilitate the departure and arrival processes to maintain a secured, punctual and safe operations on behalf of customer airlines

 

Major responsibilities include

  • Providing passenger services at check-in counter, flight information desk, arrival / transit hall and boarding gate
  • Conducting travel document checking, seat assignment, data entry, queue management and excess baggage collection

 

The Person

  • HKCEE or equivalent
  • Good spoken English, Cantonese and Putonghua, knowledge of other foreign languages is an advantage
  • Positive attitude with a commitment to work in the aviation industry
  • Experience in customer service is an asset
  • Detail-minded, patient and able to work under pressure
  • Willing to perform shift duty and overtime work in the airport

 

Interested candidates please click HERE to apply online. 

 

A competitive package and promising career prospect will be offered to the right candidate. For more detail, please visit our website at www.itsmorethanjustajob.com

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result. 

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.