A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Branch Service and General Banking Sales Management Manager

Job level Middle
Work exp 3 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Banking / Finance > Loan / Mortgage
Banking / Finance > Others
Published On 05/10/2016

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and service outlets, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.


We are currently seeking a high caliber professional to join our department as Assistant Branch Service and General Banking Sales Management Manager.
 

Principal responsibilities

  • Formulate and implement sales strategies of general banking products to achieve business goals
  • Monitor business performance and assist refinement of the business model
  • Participate in the implementation of various business initiatives under Retail Distribution for achieving business goals and channel optimization
  • Collaborate with product owners and related parties in streamlining the sales process so as to enhance customer experience and frontend efficiency
  • Keep abreast of changing business needs and incorporate them in ongoing projects and future planning

Requirements

  • University degree in Business Administration or other relevant qualifications
  • Minimum 3 years of retail banking experience, with knowledge of general banking products and branch support experience
  • Good planning and interpersonal skills
  • Able to work independently and under pressure
  • Proficiency in both English and Chinese
  • Proficient in Microsoft applications such as Word, Excel and PowerPoint
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply, please read carefully the ‘Note on Collection of Personal Data and Informationavailable in the careers page of our Hang Seng website: www.hangseng.com and send your resume via e-mail: recruit01@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.