Dah Sing Financial Group – Your Employer of Choice People are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible...

Dah Sing Financial Group – Your Employer of Choice

People are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible values throughout the organization, impacting our day-to-day operations. We support employee wellness, work-life balance and family friendly practices. If you share the same value and aspire to join an organization where you can contribute to its success with a rewarding career in return, join us today.

Assistant, Card Operations

Job level Entry
Work exp Minimum 1 Year
Education Form 5 or DSE below
Language Chinese - Cantonese, English
Location North Point
Employment type Permanent
Industry Banking
Job function Banking / Finance > Operations
Banking / Finance > Others
Administration > Others
Published On 19/10/2016
ref. 1553

You will be responsible for providing full support on daily credit card operations and assist supervisor for achieving the service standard and departmental goals.

 

Main Responsibilities:

  • Report checking regarding data input accuracy on sensitive customer data maintenance and account maintenance
  • Outbound call for operational related customer contact
  • Setup add-on services (e.g. Octopus AAVS, Direct Debit Authorization, etc.) as well as process teller transaction
  • Provide counter services & operator regarding the departmental telephone line
  • Handle account status enquiry and application document retrieval request from other departments
  • General clerical duties, such as letter issuance, filing

 To meet the challenge, you should have the following qualifications and at tributes:

  • Secondary educated or attain the HKDSE
  • 1 year relevant experience is preferred. Banking industry is an advantage
  • Good team player and able to work under pressure
  • Strong PC knowledge e.g. MS Excel & Word.  Accurate of data input and Chinese input will be an advantage

Candidates with more experience will be considered as Senior Assistant, Card Operations.

  

For application & more information, please log on to www.dahsing.com/career.

All information received will be kept in strict confidence and only for employment-related purposes.