A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Digital Banking Manager

Job level Middle
Work exp 3 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Others
Published On 03/10/2016

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are currently seeking high caliber professionals to join our department as Assistant Digital Banking Manager.

Principal responsibilities

  • Implement digital banking strategies for new business initiatives and proposition
  • Manage digital projects related to our Bank’s online channels on mobile and desktop platforms
  • Work closely with internal stakeholders and external vendors on project planning and execution
  • Monitor market trend and carry out competitive analysis of digital market
  • Monitor the progress of e-product and e-services development, and develop online customer journey with enhanced customer experience and satisfaction, especially on mobile platforms
  • Identify business opportunities for improving competitiveness of online business

Requirements

  • University degree in Business Administration, Marketing, Computer Science or a related discipline
  • Minimum of 3 years’ experience in related project management and implementation
  • Keen interest in latest mobile and web technologies and trends
  • Knowledge on mobile application platforms/mobile web/web would be an advantage
  • Self-motivation with good communication, interpersonal, problem solving skills and strong sense of responsibility
  • Detail-oriented, ability to work under pressure and meet pressing deadline
  • Proficiency in both English and Chinese
  • Proficiency in Microsoft Application (particularly in Word, Excel and PowerPoint)
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume via e-mail: recruit13@hangseng.comfor our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful. 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.