A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Product Development and Client Experience Manager

Job level Middle
Work exp 3 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Others
Published On 18/10/2016

Private Banking and Trust Services

We are currently seeking a high caliber professional to join our department as Assistant Product Development and Client Experience Manager.

Principal responsibilities

  • Participate in the development and implementation of various private banking products and services to acquire market share and to maximize profit for the Bank
  • Coordinate with internal and external stakeholders on development and enhancement of private banking products / services as well as smooth implementation of system enhancement projects
  • Conduct market intelligence for keeping abreast of the latest market trends and formulate / develop analytic models to facilitate business and management decisions
  • Provide product briefing and support to relationship management teams to ensure their awareness of the operating procedures and regulatory guidelines in conducting sales and related activities

Requirements

  • University degree in a related discipline OR other relevant professional qualifications
  • Minimum of 3 years’ relevant experience, with good knowledge of investment and insurance products
  • Strong motivation, with ability to work independently and under pressure
  • Good communication, interpersonal and project management skills
  • Proficiency in both English and Chinese, with knowledge of application software
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply, please read carefully the ‘ Note on Collection of Personal Data and Information available in the careers page of our Hang Seng website : www.hangseng.com and send your resume via e-mail : Recruit13@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.