BroadLearning Group is a well established eLearning company based in Hong Kong and with eLearning business in Asia Pacific regions. Our products and services are dynamic and innovative. The reputation of BroadLearning is based on its professional and technical excellence, and most importantly its dedicated...

BroadLearning Group is a well established eLearning company based in Hong Kong and with eLearning business in Asia Pacific regions. Our products and services are dynamic and innovative. The reputation of BroadLearning is based on its professional and technical excellence, and most importantly its dedicated staff.

Concepts of Work at BroadLearning:

FUN ; MEANINGFUL ; CHALLENGING ; WORK-LIFE BALANCE

Assistant Technical Support Officer

Job level Middle
Work exp Minimum 1 Year
Education Diploma / Certificate
Language Chinese - Cantonese, English
Location Kwun Tong
Employment type Full Time
Benefits General holidays, Maternity leave, Medical plan, Paternity leave, Statutory holidays, MPF
Industry Information Technology
Job function Information Technology > Engineering - Hardware
Information Technology > Network / System Admin
Information Technology > Help Desk / IT Support
Published On 17/11/2016

Job Responsibilities 

  • Provide desk side support for internal end users
  • Technical support for customer service delivery and availability
  • Troubleshoot hardware, software and network issues
  • Provide and maintain computing equipment
  • Support event setup
  • ad hoc jobs
  • Report to MIS Manager

Requirements

  • End user oriented and have a strong sense of responsibility
  • Good communication skills and problem solving skills
  • At least 1 year experience in end user support
  • Knowledge in MS Windows, MS Office, Mac OS X and Google Apps for Work
  • Experience in Linux server setup and administration is an advantage
  • Diploma in Computer or related discipline

 

Interested candidates please send your full resume stating availability, current and expected salaries to job@broadlearning.com.  Insufficient information will not be considered.

Personal information collected will be kept confidential and used for recruitment purposes only.