A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Wealth Coach Manager

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Published On 05/10/2016

Retail Distribution – Wealth Sales Distribution Department

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 170 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking high caliber professional to join our Wealth Sales Distribution Department as Assistant Wealth Coach Manager.

Principal responsibilities

  • Assist to formulate wealth sales plans, training and coaching materials by working closely with internal stakeholders to enhance frontline staff’s capability and performance and achieve overall investment and insurance sales goal
  • Provide, review and ensure the quality of wealth sales support to enhance capabilities and professionalism of the sales force and improve overall customer satisfaction via coaching and mentorship duties
  • Provide deep dive support to branch network and ensure the sales quality, compliance and regulatory requirements are up to standard
  • Contribute to projects related to pre-launch preparation for new products and implementation of new procedures
  • Ensure all processes and procedures are accurate and in accordance with the Bank’s global standards and compliance requirements

Requirements

  • University degree in a related discipline or other relevant qualifications
  • Minimum 3 years’ banking experience, with good knowledge of wealth management products
  • Good communication, interpersonal and analytical skills
  • Proficiency in both English and Chinese
  • Literate in Microsoft applications such as Microsoft Word, Excel (Pivot Table and V-look up) and PowerPoint
  • Passes in the Hong Kong Securities Institute Licensing Examination an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume via e-mail : recruit01@hangseng.com, quoting the job reference: Assistant Wealth Coach Manager for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.