Career with a Difference Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent...

Career with a Difference 

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.

Interested in a career with a difference? Join us now!

Associate Analyst, Workforce Planning

Job level Middle
Work exp 2 Years To 3 Years
Education Bachelor Degree
Location Lantau
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Administration > Administration / Operation Manager
Human Resources > Training & Development
Sales / Business Development / Customer Service > Business Development
Published On 14/10/2016
ref. 403448BR

Responsibilities

 

  • Perform workforce analysis and provide recommendations to senior management on frontline labor strategy that balances Guest, staff and financial needs
  • Prepare frontline operations headcount, labor hours and labor cost budget and analysis for financial planning, periodic financial closing and forecast
  • Deliver accurate and timely workload data for staff roster production
  • Maintain and enhance the labor planning model and processes to facilitate decisions on short and long term labor requirement for frontline operations
  • Partner with frontline operations teams to develop creative solutions for meeting operating labor requirements
  • Work with HR to facilitate timely hiring needs
  • Prepare periodic and ad hoc labor reports and analysis
  • Monitor operating labor spending against budget and forecast

 

Basic Qualifications

 

  • Bachelor degree on a subject with strong analytical / quantitative emphasis. Majors in Business Management, Business Administration, Operations Management and Industrial Engineering are preferred
  • Expertise on workforce planning, scheduling and finance is required with 2 to 3 years of work experience in resources planning and analysis
  • Knowledgeable in the Employment Ordinance and the discipline of human resources
  • Excellent quantitative and analytical skills
  • Proficient in Microsoft Office, in particular Excel and PowerPoint
  • Knowledge of SAP or related financial systems is preferred
  • Ability work effectively with diverse groups of people
  • Fluent in both English and Chinese
  • Candidates from relevant education background but with lesser experience would be considered for the position of Associate Analyst, Workforce Planning