Established in 1977, PrimeCredit endeavours to provide customer-oriented financing and credit card services. Our quality services are well recognized in the industry with numerous awards, including HKQAA Service Quality Management Certification and Domestic Finance Company of the Year for Hong Kong....

Established in 1977, PrimeCredit endeavours to provide customer-oriented financing and credit card services. Our quality services are well recognized in the industry with numerous awards, including HKQAA Service Quality Management Certification and Domestic Finance Company of the Year for Hong Kong. Being a leading financing institution in Hong Kong, talent development is the key to our success and we cordially invite high calibre talent dedicating to contribute in developing quality financing and credit card services to join our team of professionals.

Authorizer – Credit Card (With Monthly Incentive + 4 Plus Discretionary Bonuses)

Job level Middle
Work exp 3 Years To 6 Years
Education Form 7 or DSE
Language Chinese - Mandarin, English, Chinese - Cantonese
Location Wanchai
Employment type Full Time
Benefits 5-day week, General holidays, Statutory holidays, PRC holidays, Maternity leave, Paternity leave, Paid overtime, MPF, Year-end bonus, Discretionary bonus, Education subsidies, Staff loan, Medical plan
Industry Banking
Job function Banking / Finance > Credit
Banking / Finance > Loan / Mortgage
Banking / Finance > Retail Banking / Branch Banking
Published On 24/09/2016

Responsibilities

  • Handle daily authorization request and back up customer service function
  • Handle over limit referral, credit adjustment, code 10 and local alert
  • Handle lost or stolen card and incoming telex and IDD calls
  • Monitor and evaluate irregular account activities
  • Confirm suspected fraudulent transaction with cardholder
  • Handle emergency card replacement and cash advance request from overseas
  • Block the problem account with special handling upon request
  • Back up of customer service hotline 

Requirements

  • Form 5 / DSE graduate or above
  • 3-5 years relevant working experience in consumer finance / retail banking industry, preferable in credit card products
  • Dynamic, strong analytical skill, good interpersonal and communication skills
  • Willing to perform shift duty
  • Proficient in spoken and written English and Chinese
  • Proficient in MS Office applications including Excel, PowerPoint and Chinese / English word processing

 

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary to Human Resources Department by e-mail hr@primecredit.com.hk.

 

All applications will be treated in strict confidence and only be used for recruitment related purpose.