Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect", is also a leading distributor of investment solutions and services, supported by a broad range of products, as well as a talented and dynamic team. In line with our business...

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect", is also a leading distributor of investment solutions and services, supported by a broad range of products, as well as a talented and dynamic team.

In line with our business expansion, we are inviting committed professionals to join our teams. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.

Branch Services Manager / Assistant Branch Services Manager, Channel & Wealth Management

Job level Middle
Work exp Minimum 6 Years
Education Diploma / Certificate
Location Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Banking / Finance > Private Banking / Wealth Management
Banking / Finance > General / Operations
Published On 29/09/2016
ref. CF160929BSMCWM

Responsibilities:

 

  • Ensure smooth and efficient day-to-day service operations of the branch
  • Maintain decent branch environment to satisfy customers’ needs and uphold the image of the Bank
  • Develop and lead an efficient and motivated team of branch staff to deliver quality services, cross sell banking products to customers and refer potential customers to relationship managers for any business opportunities
  • Monitor operational risks and ensure procedures and work flow are compliant to the Bank’s internal & external regulatory requirement
  • Identify training needs of branch operation staff and arrange training activities to improve staff efficiency
  • Lead & motivate operation staff to achieve the department’s goals and upgrade their service level as well as mindset in internal control
  • Assist operation staff to provide in account opening services for investment accounts & to support related activities

 

 Requirements: 

 

  • Diploma or degree holder in relevant disciplines is preferable
  • Minimum 6 years relevant experience in branch banking, 3 years of which should be at supervisory level
  • Understand relevant policies and procedures of the Bank as well as regulatory requirements
  • Good communication skills
  • Conversant in English, Mandarin speaking is an advantage
  • PC knowledge
  • English & Chinese typing
  • Service-oriented with strong mindset in internal control
  • Good problem solving skill
  • Fulfil TR/RI requirement is an advantage

 

 

Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Division via email: fubonbankhr.fbhk@fubon.com with full resume quoting the above reference no.

For other vacancies, please visit our website: www.fubonbank.com.hk

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html