About The Hong Kong Jockey Club
Remarkable Careers
A world-class horse racing operator and one of the world’s largest charity contributors, donating a record HK$3.9 billion in 2015/16. A major taxpayer, Hong Kong's largest by far, generating HK$20.9 billion in 2015/16 for public funds. A pioneer in technology, striving for the highest levels of customer service. A membership club, recognised as one of Asia’s most prestigious. Above all an organisation dedicated to the overall betterment of Hong Kong. This is The Hong Kong Jockey Club, a truly remarkable organisation offering you a rewarding career with unparalleled prospects for growth and development.
Business Performance Improvement Manager

The Corporate Planning and Communications is responsible for defining the extent, depth, and outlay of the Club’s strategy and business plan, taking responsibility for quality and content of the strategy development process, managing the Club’s external and internal business intelligence, supporting divisional strategic business planning activities, managing special strategy projects, consolidating and synthesizing divisional strategies and business models, supporting divisional adaptation / specification of annual objectives and action plans, conducting soundness checks to ensure business and functional targets are aligned with the overall strategy and management expectations, and coordinating and facilitating performance measurement process.


The Job

You will:

  • review existing reports for improvement and propose reports that the business needs for value adding analytics / decision making
  • define and prioritize reporting requirements, and document report specifications
  • work with IT for feasibility assessment and develop development plan to realize reporting requirements
  • prepare business case for development work
  • define process scope, identify process stakeholders, set up process team structure, and assess high level process change impact
  • define process team responsibilities, conduct voice of customer and voice of process, define business value proposition, develop high level target operating model (TOM), estimate TOM process costs and prepare business case
  • develop detailed TOM, refine TOM process costs and update business case, conduct new / improved process pilots and trials
  • document standard operating procedures, define and set targets for operational KPIs, deliver user training, perform process user acceptance testing, prepare change management roadmap, develop transition plan, conduct onsite trial and pre-launch, revise process costs and finalize new BAU operational budget, launch new BAU, and track business benefits realization
  • conduct project based on Business Process Review (BPR) methodology / templates, and execute project review sessions
  • support running the BPR PMO for governance spanning across Project Initiation, Prioritization, Selection, Registration, Management, Execution and Status Update; as well as process architecture alignment


About You
You should have :

  • university degree in business related disciplines
  • proven experience in the areas of business analysis (business requirements study, functional requirements definition, reporting specifications documentation), business process improvement (lean six sigma), PMO, project management, and change management
  • Six Sigma Black Belt certification
  • extensive understanding of knowledge, technical competency and utilization of Lean Six Sigma methodology and tools
  • computer literacy with Microsoft Office tools (Powerpoint, Word, Excel, Project, and Visio)
  • high proficiency in English and Chinese (Cantonese)

Terms of Employment

The level of appointment will be commensurate with qualification and experience. A contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

How to Apply

Please fax/mail your resume, complete with expected salary and job reference to:

Email: recruit2@hkjc.org.hk

Fax: 2576-1987

Mail: The Human Resources Department

The Hong Kong Jockey Club

1 Sports Road, Happy Valley

Hong  Kong


Find out more about this remarkable opportunity today. Visit our website at www.hkjc.com now.
We are an equal opportunity employer.
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