Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas: Banking & Finance Property & Construction Information Technology Engineering Legal & Professional Services...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

Client Service Manager / Officer

Job level Middle
Work exp 1 Year To 12 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Hong Kong
Employment type Full Time
Benefits 5-day week, Discretionary bonus, General holidays, Housing allowance, Medical plan
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Sales Management
Published On 28/11/2016
Salary (HKD) $12,000 - $35,000

The Job

  • Client: An. I.T. & Telecommunication Service Provider
  • Position: Client Service Manager / Client Service Executive
  • Responsibilities: To be the key contact person to provide after-sale service to clients. Answer client inquiries on product and service problems, provide support and resolve complaints. Maintain client relationship and boost sales volume - Review service contracts and explore for business opportunities through new products & services update, cross-selling, up-selling.
  • $15K-35K. 5-day. Medical. Bonus

 

Requirements

  • Tertiary educated
  • 2-8 years experience in account services / sales & marketing / customer services
  • Relevant experience in I.T. & Telecommunication industry will be an advantage but not a must.
  • Excellent client management skills
  • Excellent presentation and communication skills
  • Proficient in English and Chinese
  • Candidates with less experience will be considered as Assistant Client Service Manager / Client Service Executive

 

Applicants please send resume with current & expected salary to jobs@ebrohrs.com