We are one of the specialized companies of Bank of China (Hong Kong) Limited. As a global credit card centre in Hong Kong, we strive to provide world-class credit card products and services to both domestic and overseas customers. We also play a major role in the development of e-commerce as well as...

We are one of the specialized companies of Bank of China (Hong Kong) Limited. As a global credit card centre in Hong Kong, we strive to provide world-class credit card products and services to both domestic and overseas customers. We also play a major role in the development of e-commerce as well as credit card market in Mainland China. To cope with our rapid business expansion, we are now looking for high-calibre candidates to take up the following challenging roles:

Contract Customer Services Clerk / Representative

Job level Entry
Work exp Minimum 1 Year
Education Form 7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Hong Kong Island
Employment type Contract
Benefits 5-day week
Industry Banking
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Banking / Finance > Others
Published On 11/11/2016
ref. CSDCCSC – CP1611

Responsibilities:

  • Provide administrative support and data input in daily operation of customer services team
  • Handle customer enquiries and proactively follow up with related parties
  • Handle ad-hoc tasks as assigned
  • Five days back office works 

Requirements:

  • Form 5 graduate or above
  • Minimum 1 year’s relevant working experience, knowledge and experience in credit card products is an advantage
  • Customer oriented with good interpersonal skills
  • Proficient in English and Putonghua
  • Competent in MS Office applications

Applicants for the above position must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications. 

Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to recruit@boci.com.hk 

* Personal Data collected will be used for recruitment purposes only. Applicants who do not hear from us within 4 weeks may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.