Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team. In line with our business expansion,...

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team.

In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.

(Contract) IT Service Administrator, Information Technology

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location Central
Employment type Contract
Industry Banking
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > Others
Published On 02/11/2016
ref. CF161102ITSA

Employment Type: Contract

 

Responsibilities:

 

  • Provide first line helpdesk support to internal user
  • Coordinate IT support team’s actions during services request handling
  • Provide status update of received requests and incidents
  • Prepare regular call reports and management summary report
  • Create and refine service level measurement mechanism, upcoming implementations and documentations

  

Requirements:

 

  • Degree / Diploma holder of Information Technology (or) relevant training is preferred
  • Experience in IT service management.
  • Attend external IT seminars / conferences to stay abreast of technology innovations that can improve the design and development of bank wide workflow system
  • Proficient in written and spoken English and Chinese (Cantonese and Mandarin)
  • Familiar with MS Office
  • Good communication, presentable, proactive, detail-mind, flexible and mature

 

Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Division via email: fubonbankhr.fbhk@fubon.com with full resume indicating current and expected salary and quoting the above reference no.

For other vacancies, please visit our website: www.fubonbank.com.hk

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html