Prudential has been serving the people of Hong Kong since 1964. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited, we provide a range of financial planning services and products including individual life insurance, investment-linked insurance, retirement solutions, health and medical protection, general insurance and employee benefits.
Prudential plc is an international financial services group with significant operations in Asia, the US and the UK. We serve over 24 million insurance customers and have £509 billion of assets under management as at 31 December 2015. Prudential plc is listed on stock exchanges in Hong Kong, London, New York and Singapore.
Please visit www.prudential.com.hk for more information.
Contract Senior Officer, eSubmission System Support (12-month Contract)
|Work exp||4 Years To 5 Years|
|Education||Form 7 or DSE|
|Language||Chinese - Cantonese, Chinese - Mandarin, English|
|Employment type||Full Time|
|Benefits||5-day week, Insurance plan, Medical plan|
Administration > Administration / Operation Manager
Sales / Business Development / Customer Service > Business Development
Insurance > Others
Working Location: Hong Kong
Onsite support to the service desk operation and handle enquiries from intermediaries related to the usage and process flow of Prudential's online insurance application submission system
Station in Agency Office in Prudential Tower (TST) to strive for service excellence to enhance intermediaries' proficiency in the submission system
Form 7 or above
4-5 years of working experience, knowledge in insurance is preferred
Experience in customer services and/or call centre operation an advantage
Ability to interact and communicate effectively with customers and intermediaries
Proactive, customer focused and result oriented
Good command of both spoken and written English and Chinese (including Mandarin)
Proficient in iOS applications