Prudential has been serving the people of Hong Kong since 1964. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited, we provide a range of financial planning services and products including individual life insurance, investment-linked insurance, retirement solutions,...

Prudential has been serving the people of Hong Kong since 1964. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited, we provide a range of financial planning services and products including individual life insurance, investment-linked insurance, retirement solutions, health and medical protection, general insurance and employee benefits.

Prudential plc is an international financial services group with significant operations in Asia, the US and the UK. We serve over 24 million insurance customers and have £509 billion of assets under management as at 31 December 2015. Prudential plc is listed on stock exchanges in Hong Kong, London, New York and Singapore.

Please visit www.prudential.com.hk for more information.

Contract Senior Officer, eSubmission System Support (12-month Contract)

Job level Middle
Work exp 4 Years To 5 Years
Education Form 7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Hong Kong
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Insurance
Job function Administration > Administration / Operation Manager
Sales / Business Development / Customer Service > Business Development
Insurance > Others
Published On 29/09/2016
ref. MKT-SO-161768

Working Location: Hong Kong

Responsibilities:

  • Onsite support to the service desk operation and handle enquiries from intermediaries related to the usage and process flow of Prudential's online insurance application submission system

  • Station in Agency Office in Prudential Tower (TST) to strive for service excellence to enhance intermediaries' proficiency in the submission system


Requirements:

  • Form 7 or above

  • 4-5 years of working experience, knowledge in insurance is preferred

  • Experience in customer services and/or call centre operation an advantage

  • Ability to interact and communicate effectively with customers and intermediaries

  • Proactive, customer focused and result oriented

  • Good command of both spoken and written English and Chinese (including Mandarin)

  • Proficient in iOS applications

 

For other vacancies, please visit our website at https://prucareer.prudential.com.hk

We offer an attractive remuneration package including 5-day work week and flexible benefits. Please submit your application with present and expected salaries online.

Data collected will be used for recruitment purpose only and will be kept for 24 months. Only short-listed candidates will be notified.