BCT Financial Limited offers best-in-class pension products including MPF master trust and industry schemes as well as a pooled ORSO scheme. The company also provides professional investment planning service, MPF portfolio advice / MPF information update for members, and distributes SFC authorised investment...

BCT Financial Limited offers best-in-class pension products including MPF master trust and industry schemes as well as a pooled ORSO scheme. The company also provides professional investment planning service, MPF portfolio advice / MPF information update for members, and distributes SFC authorised investment funds.

BCT Financial Limited and Bank Consortium Trust Co. Ltd. (together constituting the BCT group of companies - "BCT") are wholly owned subsidiaries of Bank Consortium Holding Limited. BCT is a major provider of retirement plans and pension / fund services, and one of the top five MPF service providers* as well as one of the largest trust companies in Hong Kong.

* Source: Gadbury Group Limited - MPF Market Shares Analysis (as of June 2013)

Contract Staff – Client & Services Management

Job level Entry
Work exp Minimum 2 Years
Education Not applicable
Language Chinese - Cantonese, English
Location Hong Kong
Employment type Contract
Industry Financial Services
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Banking / Finance > Account / Relationship Management
Published On 07/10/2016

Key Responsibilities

  • Maintain client relationship through outbound servicing calls 
  • Handle inbound hotlines inquiries 
  • Perform administrative support including return mails, data input…etc.

Requirements

  • Form 5 or above 
  • Responsible, independent and customer service oriented 
  • Good communication skills and interpersonal skills 
  • Fast & accurate typing in English and Chinese 
  • Fluency in speaking Cantonese and English is a must. 
  • Minimum 2 years’ work experience gained in customer service support is preferable

Remuneration will be commensurate with qualification and experience. Please send your application with detailed resume indicating both present and expected salary and date of availability to the Human Resources Department, 18/F Cosco Tower, 183 Queen’s Road Central, Hong Kong, or email to hrd@bcthk.com or fax to 23143984.

(Personal data collected will be used for recruitment purpose only and will be kept strictly confidential)