Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team. In line with our business expansion,...

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team.

In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.

(Contract) Telemarketing Executive, Consumer Finance

Job level Entry
Work exp Minimum 2 Years
Education Form 7 or DSE
Location North Point
Employment type Contract
Industry Banking
Job function Banking / Finance > Others
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 02/11/2016
ref. CF161102CTM

Responsibilities:

  • Conduct outbound telemarketing activities to cross-sell Credit Card or Personal Loan products to customers to achieve business goals and objectives
  • Answer customers' enquiries in a timely and professional manner
  • Provide accurate information to potential and existing customers
  • Follow though with related departments to ensure delivery of service commitment to customers
  • Process all customers' phone instructions strictly in adherence to Bank policies and procedures

 

Requirements:

  • Form 5 or above
  • At least 2 years customer service or call centre experience
  • Strong commitment in delivering quality customer service
  • Good command of English, Cantonese and Mandarin
  • Good team player with excellent communication & presentation skill

 

 

For other vacancies, please visit our website: www.fubonbank.com.hk

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html