Posted on: 2016-08-18 Li Tong Group Immediate position available in a Global Electronics Environmental and Green technology provider, certified with ISO 9001 & ISO 14001 and one of the largest and most innovative company in Hong Kong. Today, we serve a large number of public and private sectors including...

 

Posted on: 2016-08-18
 

Li Tong Group

Immediate position available in a Global Electronics Environmental and Green technology provider, certified with ISO 9001 & ISO 14001 and one of the largest and most innovative company in Hong Kong. Today, we serve a large number of public and private sectors including OEM and EMS companies to process large volume of EOL electronics parts and components from Hong Kong/ PRC and Worldwide.


As we are expanding, we now seeking an energetic and high caliber candidate to join with us,

CS Supervisor

Job level Middle
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Fotan
Employment type Full Time
Benefits Dental plan, Meal allowance, Medical plan
Industry Engineering - Electrical / Electronics / Mechanical
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Business Development
Published On 18/10/2016

Responsibilities:

  • Responsible for oversee daily operations flow of customer services , report submission and customer retention activities
  • Provide on-the-job training to subordinates
  • Handle customers’ enquiries and complaints
  • Provide data consolidation, analysis & recommendation for management consideration
  • Allocation team resources to maximize the team performance / support
  • Perform any other duties as assigned by manager

 Requirements:

  • Diploma / Higher Diploma / Bachelor Degree holder or above
  • At least 5 years customer service sector experience and at least 1 year as supervisor lever
  • Detailed oriented, organized and strong interpersonal and communication skill
  • Proficiency in MS Excel, Words & Gmail
  • Good command of written and spoken English and Cantonese
  • Good in Mandarin is an advantage 

Li Tong Group offers attractive remuneration with excellent opportunities to the right candidate with fringe benefits including Medical coverage & lunch provided.

Welcome to visit our website at http://www.litong.com.

Interested parties, please send full resume including salary expectations and job reference to career@litong.com

(All information provided will be treated in strict confidential and used solely for recruitment purpose. Only shortlist candidates will be invited for interview.)