Customer Analytics Manager

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Banking / Finance > Operations
Banking / Finance > Research / Analysis
Published On 14/10/2016
ref. BBBH4925_87312
Customer Analytics Manager

*Develop customer portfolio strategy
*Retail bank products analysis
*Career advancement opportunity



About the company
Our client is an international banking groups in Hong Kong. Due to the recent expansion, they are looking for a high caliber for a Customer Analytics Manager to join their Product Management team.



About the role
You will be responsible for conducting data analysis for different customer segments to identify risks and opportunities in driving product business. You are required to prepare product modeling and to perform pre / post campaign analysis to explore new business opportunities. You will work closely with Marketing and Project teams of providing product and customer insights and suggestions. You also need to manage data warehouse and assist in new product development and pricing decision from data mining.



About the person
To qualify, the successful individual must possess:
  • University Graduate, preferably in Statistics, Quantitative Analysis, Business Administration or related disciplines.
  • At least 3 years of relevant experience in database marketing analytics of bank products.
  • Sound knowledge in wealth management / loan / card products will be an advantage.
  • Strong business sense and analytical skills.
  • Well-versed communication and presentation skills.
  • Proficient in SAS, SQL, Excel and other statistical tools.
  • Good command of written and spoken English and Chinese (Cantonese and Mandarin).


Click "Apply Now" to apply for this position or call Emily Leung at +852 3180 4913 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.