We are a well-established & reputable IT Infrastructure Solution Company focused on UPS, CRAC, Fire System, Server Rack, Electrical Work, Structured Cabling System, Raised Flooring, Phone Alert Monitoring System, Consulting and Maintenance Scheme. We are serving more than a thousand clients currently...

We are a well-established & reputable IT Infrastructure Solution Company focused on UPS, CRAC, Fire System, Server Rack, Electrical Work, Structured Cabling System, Raised Flooring, Phone Alert Monitoring System, Consulting and Maintenance Scheme. We are serving more than a thousand clients currently in Hong Kong, Macau & China. Our customers are distributed in the fields of Bank, Government, Corporation, Manufactory, Investment, Insurance, Telecom, Jewellery and Public Utility etc. To cope with our aggressive and expansion plan, we are inviting high-caliber candidates for the following positions:

Customer Service Coordinator

Job level Entry
Education Form 5 or DSE below
Language Chinese - Cantonese
Location San Po Kong
Employment type
Benefits MPF, Medical plan, Performance bonus
Industry Engineering / Technical Services / Others
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 01/12/2016
ref. CSC-2016

Requirements:

  • 2+ years in a business-related discipline preferred and good interpersonal skills
  • Well-organized with strong communication and customer service skills
  • Tactful in answering enquires & resolving problems
  • Good spoken and written English
  • Fluent in Cantonese, knowledge of Mandarin an asset
  • Familiar with various database software, MS Office XP and Lotus SmartSuite
  • Detail-oriented, highly flexible and can work under pressure

Responsibilities:

  • General Office Work
  • Customer Service Responsibilities
  • To support Sales Team on pre-sales and after-sales coordination and documentation
  • To update and maintain the database system
  • Handle correspondences and report writing

Please send full detailed resume with contact telephone number, present and expected salary by fax  at (852) 2435-6376 or by email is EQUALHR@HOTMAIL.COM.HK (All personal data collected will be used for recruitment purpose only.)