GIVE YOUR CAREER MEANING BY HELPING TO MAKE LIFE BETTER FOR PEOPLE TOUCHED BY CANCER
We are Hong Kong's largest cancer support organisation, providing FREE information and professional support to anyone living with or affected by cancer through our network of CancerLink Support Centres.
We invite enthusiastic individual to join our Call Centre in the new CancerLink Support Centre in Kwai Chung which will be opened in November 2016. Join us by putting care into action so no one faces cancer alone.
Customer Service Executive
|Education||Diploma / Certificate|
|Employment type||Full Time|
|Benefits||5-day week, Dental plan, Education subsidies, Insurance plan, Medical plan|
|Industry||Charity / NGO / Non-Profit Org|
Government / Social Service > Community Services / Non-profit Organisations
Marketing / Public Relations > Marketing - Communications
Sales / Business Development / Customer Service > Telemarketing / Call Centre
The successful candidate will be responsible for handling telephone enquiries and resolve client's complaint in a professional manner. Providing proactive follow-up and premium service to enhance customer experience through continuous improvement and coordinating with various internal departments for service promotion.
- Diploma holder or above with relevant Call Centre customer service working experience;
- Excellent telephone manner, good analytic and problem solving skills;
- Excellent interpersonal and communication skills;
- Good command in Chinese and English, and
- Proficiency in Microsoft Office and Chinese word processing.