We are a fast growing investment and asset management company engaged in real estate investments in the United Kingdom, Thailand and China. We are looking for a high caliber individual to fill the following position : Customer Service Officer

We are a fast growing investment and asset management company engaged in real estate investments in the United Kingdom, Thailand and China. We are looking for a high caliber individual to fill the following position : Customer Service Officer

Customer Service Officer

Job level Middle
Work exp Minimum 3 Years
Education Diploma / Certificate
Language English
Location Causeway Bay
Employment type Full Time
Benefits 5-day week, Discretionary bonus, MPF, Medical plan
Industry Property / Real Estate Development
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 03/10/2016

Major Responsibilities:

  • Conduct briefings with new customers to introduce the services provided by the company
  • Serve as the main point of contact to assist customers with their queries regarding the day-to-day management of their assets
  • Provide assistance in management of the company's portfolio, perform administrative duties
  • Provide advice to customers on ways to optimize their investment return

Requirements:

  • Degree/Diploma holder
  • Minimum 3 years' experience in customer services
  • Excellent people skills and ability to handle clients independently
  • Good command of both written and spoken English and Chinese
  • Proficient in MS Word and Excel
  • Good team skills, mature and presence key to success in this role
  • Occasional Saturday work may be required

We offer 5-day work, attractive remuneration package including MPF, discretionary bonus and medical coverage to the right candidate.

Interested candidates please send your application to Windsor.Lee@gwrei.com (Please state your current and expected salary).