Customer Service Officer

Job level Entry
Work exp 2 Years To 3 Years
Education F.5 - F.7 or DSE
Language Chinese - Mandarin, English
Location Hong Kong
Employment type Full Time
Industry Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Business Development
Published On 07/04/2017
Salary (HKD) $13,000 - $15,000
ref. 036870

• Form 5 or above with at least 2-3 years garment trims experience
• Good command of spoken & written in English & Mandarin
• Job Description
• Provide best services to the customer and support the Sales Rep in US.
• Handle all the enquires and complaints

• Job duties
• Handle email / phone call from customers
• Keep track of delivery and ensure on time delivery to the customer
• Handling quality issue / complaints from customer
• Arrange shipment with our shipping dept
• Co-ordinate with our warehouse to receive or pack the urgent orders when needed.
• Visit customers / factory in China if needed
• work close with the CS and Sales Rep in US to provide good services to the customer

Dodo Leung - 26275253