Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas: Banking & Finance Property & Construction Information Technology Engineering Legal & Professional Services...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

Customer Service Officer (Airline, Consumer Electronics, Telecom, Logistics)

Job level Entry
Work exp Minimum 1 Year
Education Form 7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location N/A
Employment type Full Time
Benefits 5-day week, General holidays, Insurance plan, Medical plan, Year-end bonus
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 28/11/2016
Salary (HKD) $12,000 - $20,000

The Job

  • Client: 1) Leading Brands of Fast Moving Consumer Goods - Electronics, Cosmetics, 3) Telecommunication Service Provider, 4) Hotels & Airlines, 5) Freight Forwarder
  • Position:
    • Customer Service Representative (Customer Care Center / Shops)
    • Customer Service Officer (Call Center CS Hotline)
  • Responsibilities: To be based at assigned CS Center, Call Center to provide assistance to customers, handle enquiries on company products, etc. No selling.
  • 5-day work. $12-20K basic salary, medical, bonus, allowance

 

Requirements

  • Secondary educated or above
  • Min. 1 year front-line / call center customer service experience
  • Relevant experience in consumer electronics / telecom / hospitality preferred but not a must.
  • Good customer service skills and/or phone manner.
  • Excellent communication skills and working attitude
  • Good command of spoken English and Chinese.
  • Good experience in computer application

 

Applicants please send resume with current & expected salary to jobs@ebrohrs.com