Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas: Banking & Finance Property & Construction Information Technology Engineering Legal & Professional Services...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

Customer Service Officer - Call Center

Job level Entry
Work exp 1 Year To 15 Years or above
Education Form 5 or DSE below
Location Hong Kong
Employment type
Benefits 5-day week, Discretionary bonus, Medical plan
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 28/11/2016

The Job

  • Client: 1) Telecom, 2) Airline, 3) Hotel, 4) Retailer - FMCG, Luxury Brands
  • Position: Customer Service Officer
  • Responsibilities: To answer inbound calls from customers on company products inquiries, service bookings, and to resolve complaints.
  • $10-16K basic salary + allowance, incentives & bonus. Medical

 

Requirements

  • Secondary educated
  • Min. 1 year frontline customer service exp.
  • Call center experience will be an advantage
  • Exp in Telecom / Hotel / Airline / Retail industry preferred
  • Good communication skills and phone manner
  • Good command of spoken Chinese, English (Putonghua a plus)

Applicants please send resume with current & expected salary to jobs@ebrohrs.com