Customer Service Officer (NO overhight shift!)

Job level Entry
Work exp 1 Year To 2 Years
Education
Skill Customer Service, Cheerful
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Taikoo Shing
Employment type
Benefits 5-day week, Year-end bonus
Industry Property / Real Estate Development
Job function Catering / Hospitality > Customer Service / Ambassador
Published On 01/12/2016
ref. BY/CS

This Role is responsible for providing quality customer services to shoppers and tourists high-end shopping mall. Other than handling inquiries and complaints at information desk, he/she will also participate in various promotional activities.

Requirements-

  • Form 7 or above
  • Minimum 2 years’ relevant experiences in customer service & hospitality industry
  • Preferably with previous experiences in large-scale shopping malls
  • Excellent communication and interpersonal skills; ability to work with people at all levels
  • Ability to work with minimum supervision
  • Presentable, proactive and pleasant personality
  • Fluent in spoken English and Chinese, including Cantonese and Putonghua
  • 5 days work and willing to work on roster basis