Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of more than $20 billion, we have approximately 65,000 employees and serve customers within pharmaceutical and biotech...

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of more than $20 billion, we have approximately 65,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications. Visit www.thermofisher.com.

Customer Service Representative (Supply Chain)

Job level Middle
Work exp Minimum 3 Years
Education Not applicable
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Hong Kong
Employment type Full Time
Benefits 5-day week, Dental plan, General holidays, Medical plan
Industry Biotechnology / Chemicals / Laboratory
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Logistics / Transportation > Supply Chain / Logistics
Published On 14/10/2016

Job Responsibility:

  • Full Process of Sales Order Handling and process from end to end
  • Order follow up and management (Allocation, Communication, Delivery Arrangement, report incident)
  • Support all parties to achieve the annual target and goal
  • Invoicing allocation and management
  • Insurance coverage and handling
  • Logistic arrangement with other department
  • Report and KPI monitoring the daily and monthly operation
  • Fulfillment on the Trade compliance requirement and ethic of conduct
  • Ad hoc Task (Project based on request, annual stock take, other team support, etc)

Requirements:

  • At least 3 years solid working experience in customer service, supply chain field
  • Proactive, good communication skill
  • Hardworking, strong sense of responsibilities, result driven, details oriented , Can do attitude
  • Independent work,
  • Fluent of speaking in English and Mandarin.
  • Good command of SAP or ERP
  • Good command of MS Excel, MS Word, Chinese typing
  • Associate Degree / Higher Diploma or above

*Interested parties please send resume stating your latest salary package, availability and expected salary at recruit.hk@lifetech.com.*