About the company Our client is a Fortune 500 company in healthcare industry. They are selling healthcare consumable and medical instruments globally. Upon expansion of the team, they are looking for a customer service professional to handle walk-in enquiry and marketing support.

About the company


Our client is a Fortune 500 company in healthcare industry. They are selling healthcare consumable and medical instruments globally. Upon expansion of the team, they are looking for a customer service professional to handle walk-in enquiry and marketing support.

Customer Service Representative - Welcome Retail / Hotel / Healthcare Frontline Staff, MNC

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location N/A
Employment type Full Time
Benefits Discretionary bonus
Industry Retail - Others
Job function Health / Fitness / Beauty Care / Recreation > Health Care Service
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Direct Sales
Published On 15/02/2017
ref. 6082

Job Description

 

Reporting to Customer Service Manager, you will be responsible for handling customer facing responsibilities and supporting marketing plan:

 

  • Greet and conduct customer facing service to deal with enquiries in showroom
  • Provide aftersales product support and product demonstration
  • Handle product purchase and product training
  • Update marketing and customer information in customer relationship management system
  • Support marketing duties and documentation
  • Communicate service information and updates accordingly

 

 

Why you?

 

  • Diploma or Associate Degree in any disciplines
  • At least 1 year of experience in customer service
  • Preferably with frontline operations experience or call centre experience, welcome for hotel candidates
  • Excellent communication in Cantonese, mandarin. Fluent in English
  • Good customer service skills
  • Competent in computer skills including Microsoft Office

 

 

Benefits

 

  • Sizable MNC with growing business
  • Healthcare industry under up and growing trend
  • Attractive salary including significant discretionary bonus
  • Good opportunity for frontline candidates switching to back office

How to Apply?

 

If you are looking for career changes, you may send resume to us , quoting Job Ref# 6082. Action now and share with you friends for referral rewards.

 

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