Job No.: 493760
Employment Type: Full time
Departments: Channel Management
Job Functions: Business Development, Customer Service, Relationship Management

Customer Services Officer (Recruitment Day 6/10/2016)

Recruitment Day

October 6, 2016 (Thursday)
Time: 3:00pm - 7:00pm
Venue: 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road

Customer Services Officer


  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers' needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations


  • Diploma holder or above, with at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematics
  • Relevant teller experience an advantage
  • Strong sales and service  orientation with outgoing personality and good communication skills
  • Proficiency in English and Cantonese as well as fluency in Putonghua

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website “” 

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Job level Entry
Work exp
Education Diploma / Certificate
Industry Banking
Job function Banking / Finance (Others)
Sales / Business Development / Customer Service (Customer service / Sales Support)
Banking / Finance (Account / Relationship Management )
Location N/A
Employment type Full Time
Published On 30/09/2016