It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll...

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing and related lodging facilities worldwide. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Today, Marriott International has more than 3,800 lodging properties located in the United States and 72 other countries and territories.

JW Marriott Hotel Hong Kong, the first JW Marriott brand in Asia is situated in the prestigious Pacific Place complex, offering 602 luxurious guestrooms; 8 superb food & beverage venues; dedicated events and meeting services; and leisure facilities. Named Aon Hewitt Best Employer in Hong Kong in 2011, 2013 and 2015, we are looking for people who are passionate about providing exceptional guest service to be part of our dynamic team.

Director of Restaurants

Job level Top
Work exp 4 Years To 10 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Admiralty
Employment type Full Time
Benefits 5-day week, Additional subsidies, Dental plan, Education subsidies, General holidays, Insurance plan, MPF, Maternity leave, Medical plan, Paternity leave, Special / extra leave, Transportation allowance, Year-end bonus
Industry Hospitality / Hotel Services
Job function Management > Top Executives (CEO, CFO, CTO, Director, MD)
Catering / Hospitality > Food & Beverage
Catering / Hospitality > Restaurant / Store Manager
Published On 19/10/2016

Job Description:

  • Directly responsible for all Restaurants and Beverage areas, ensuring a smooth running, profitable operation within the framework of the Hotel.
  • Responsible to  maintain the overall welfare of our Associates by providing them with the training and resources to take are of our guests.
  • Develop & enforce standards, policies & procedures in the restaurants & beverage areas.
  • Achieve departmental budget goals by maintaining efficient cost expenditure.
  • To ensure that  Managers are responsible for the department Profit & Loss Statement.
  • Preparation of the yearly department Budget by using history & forecasting techniques to develop an aggressive budget that reflects the outlets achievable capabilities.
  • To ensure that the departments are accurately forecast business demands on a weekly basis to ensure efficient staffing & food production.
  • To ensure the  efficient scheduling of management and associates.
  • Supervise completion & critique of age progress report on a weekly basis.
  • To develop &  execute plans/actions for the marketing of restaurant outlet offerings.
  • To develop and  implement Managers, Supervisor training plans on a quarterly basis in      conjunction with HRD.
  • To support the departmental daily “15-minutes” training program.
  • To be responsible for the execution of Restaurant Management review and appraisals in a professional and timely manner.
  • To supervise all  aspects of Associate manager including hiring and discipline in conjunction  with the Director of F&B.
  • To train subordinate managers and supervisors in effective “coaching & counselling” and the correct process of progressive discipline.
  • To ensure that  department conduct an effective monthly Associate meeting with minutes and  P&A forwarded to the GM, F&B and HRD.
  • To practice “open  door” policy to all Associates.
  • Ensure that all  Managers and Associates follow all job safety regulations and that all      hazards are reported to Loss Prevention & Engineering.
  • Ensure that  departments are responsible for asset management of outlet property &      facilities.
  • To ensure that  departments conduct a maintenance inspection on a monthly basis.
  • Promote positive inter-department relations through candid communication & cooperation.
  • To respond to guest  inquiries or concerns within 24 hours in the appropriate manner.



  • Strong leadership and motivational skills
  • Excellent interpersonal and communication skills
  • Minimum 4-5 years of relevant experience in similar catering establishments
  • Good command of both spoken and written English

To finish your job application, please click

Human Resources Department

Pacific Place, 88 Queensway
Admiralty, Hong Kong.
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



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