Equinix (Nasdaq: EQIX), the leading global interconnection platform, is the world’s largest data center provider. We’re a NASDAQ-100 company with 100+ data centers on five continents and $2+ billion in annual revenues. Big achievements are only part of our story. At Equinix, we protect, connect...

Equinix (Nasdaq: EQIX), the leading global interconnection platform, is the world’s largest data center provider. We’re a NASDAQ-100 company with 100+ data centers on five continents and $2+ billion in annual revenues. Big achievements are only part of our story. At Equinix, we protect, connect and power the digital economy. Our customers move fast, and so do we. A career at Equinix means constant opportunities to hone new skills, try new approaches, and grow in new directions.

Company Website: www.equinix.com

Field Engineer – Field Operations

Job level Entry
Work exp 2 Years or below
Education Diploma / Certificate
Language English
Location Hong Kong
Employment type Full Time
Benefits Dental plan, Medical plan, Insurance plan, Performance bonus
Industry Telecommunications
Job function Information Technology > IT Management
Information Technology > Engineering - Hardware
Information Technology > Engineering - Network
Published On 29/11/2016

Responsibilities:

  • Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning.
  • Support Disaster Recovery drills and invocations
  • Install and de-install of customer cross-connections
  • Perform Smart Hands Services
  • Perform Tape backup Services
  • Incident handling, problem troubleshooting and escalation to upper tier
  • Escort Telco engineers to provision or troubleshoot of circuits
  • Supervise vendors for work within data center premises
  • Maintain accurate records, document all problems, and prepare Reports
  • Exhibit quality workmanship on all work
  • Manage multiple concurrent interdisciplinary projects and ability to work in a team
  • 24x7 shift duty and emergency scheduling of work is required
  • May perform other duties as assigned


Requirements:

  • Technical Institute/University Graduate in Computer Science or related discipline
  • Customer focus with good communications and interpersonal skills
  • Able to perform 24x7 shift duty
  • Good presentation skills and problem solving skills
  • Discipline, self-initiative, self-motivate and willing to learn
  • Fluent English speaking and writing
  • Knowledge or experience in office applications, telecommunications equipment and technologies
  • Certifications in IT industry (CCNA/CCIE/Juniper/Sun/etc.) an advantage

 

Benefits:

  • Dental insurance
  • Flexible roster duty (AM shift: 8:00am to 8:00pm; PM shift: 8:00pm to 8:00am)  (45 hours per week)
  • Shift  allowance
  • Life insurance
  • Medical insurance
  • Performance bonus
  • Career development program

 


Interested parties, please send your cover letter with detailed resume by clicking "APPLY NOW".

 Email: gfok@ap.equinix.com

**Equinix is an Equal Opportunity Employer

All applications received will be used strictly for selection purposes only.