Working at M&S Our people are at the very heart of our business; responsible for delivering our business plans and making M&S special for our customers. We have more than 360 stores across Europe, the Middle East and Asia and we employ over 81,000 people around the world. Sound exciting? If you’re...

Working at M&S

Our people are at the very heart of our business; responsible for delivering our business plans and making M&S special for our customers. We have more than 360 stores across Europe, the Middle East and Asia and we employ over 81,000 people around the world.

Sound exciting? If you’re a retail enthusiast who knows what it takes to make every customer feel extra special – while helping establish Marks & Spencer as a leading force in fashion – we’ve got careers that’ll bring the very best out of you. That means great training, generous benefits, and every chance to progress fast. It’s an exciting world to be in.

We are now recruiting a high calibre candidate to join us as:

Floor Manager – Clothing

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location N/A
Employment type Full Time
Industry Retail - Others
Job function Sales / Business Development / Customer Service > Sales Management
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Published On 13/01/2017

As our Floor Manager, you will be responsible for:

Job Responsibilities:

  • Deliver the sales plan to drive sales performance
  • Stock management
  • Cost management
  • Implement layout plan which in line with brand, store presentation, styling and marketing principles
  • Deliver a safe & legal environment for both customers and colleagues
  • Provide feedback to individuals that recognizes great customer service and drives improvement
  • Drive productivity, high performance and develop potential

Job Requirements:

  • Tertiary educated, with at least 2 years’ supervisory experiences in fashion retail or related industries
  • Sound analytical skills with good numerical sense
  • Tactful communication skills and proficient in Chinese, Mandarin and English
  • Candidates with more store management experiences with proven record will be considered for the post of Assistant Store Manager

If you are interested in this role, please send your full resume together with your current and expected salary to:


The Human Resources Department
Marks and Spencer (Asia Pacific) Limited
Suite 1009, 10/F, Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Kowloon

OR email to: recruitment.hk@marks-and-spencer.com

Personal information received from applications will be kept confidential and used for employment-related purpose only.