Guest Relations Agent

Job level Entry
Education
Location Tsimshatsui
Employment type Full Time
Benefits Competitive pay, Dental plan, Insurance plan, Meal allowance, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 27/09/2016

Responsibilities:

• Provide efficient and courteous service at the Front Desk and handle guests’ enquiries
• Perform check-in and check-out procedures for hotel guests
• Handle confidential information including guests’ records with a high degree of integrity
 

Requirements:

• Tertiary education in Hospitality Management or related disciplines
• Able to work independently and handle shift duties
• Good command of spoken English and Putonghua
• Solid knowledge in Opera and computer skills, i.e. Microsoft Word, Excel and Power-point 
• Fresh graduate with internship experience will also be considered

We offer an attractive remuneration package, 6 rest days per month and excellent career opportunities to the right candidate.  Please apply with full resume and present/expected salary to: Director of Human Resources, 4/F, Marco Polo Hongkong Hotel, Harbour City, Kowloon or email to career.hkh@marcopolohotels.com or fax to (852) 2113-0089For any enquiry, please do not hesitate to contact Mr. To at (852) 2113-3141.

Equal opportunities are extended to all candidates.  Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful.  Personal data provided by job applicants will be used strictly for recruitment and selection.