CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides service outsourcing, one-stop IT services, warranty and maintenance service, call...

CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides service outsourcing, one-stop IT services, warranty and maintenance service, call centre and helpdesk service, installation and rollout service as well as recruitment & secondment service to many major corporations of diversified business natures. We aim to assist her clients the IT support functions which enabling them to increase their service capabilities and focus on developing the core business.

Please visit our company web-site via www.clts.com to explore more on our business and job opportunities. 

In-house Support Engineer

Job level Entry
Work exp 1 Year To 2 Years
Education Diploma / Certificate
Location Hong Kong
Employment type Full Time
Industry Information Technology
Job function Information Technology > Others
Information Technology > Help Desk / IT Support
Information Technology > Engineering - Network
Published On 28/02/2017

Responsibilities

  • To provide 1st level and 2nd level support to end-users in troubleshooting and resolving of desktop PC/Server problems (Hardware, software and application) and related peripherals (Printer, scanner, PDA etc)
  • To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC/Server, OS, software and related peripherals
  • To be prompted and meticulous in updating of daily incident handled in to the incident management tool
  • Perform other related duties as assigned 

Requirement

  • Higher Diploma or above in Computer Science, or related disciplines
  • Knowledge in Microsoft Windows server and PC environment
  • 1-2 years working experience in configuration and management of Windows & Exchange Servers (Windows 2003 or above; Windows 2012 is nice to have)
  • Knowledge of LAN and WAN would be advantageous
  • Holder of MCSA / CCNA is preferable
  • Self-motivated, customer oriented and able to work under pressure
  • Good command in spoken and written in both English and Chinese (Cantonese)

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability via .recruit@clts.com 

For more job opportunity, please visit our website: www.clts.com 

Personal information is collected strictly for recruitment purpose only.