Total Computer Solutions You Can Trust Automated Systems (HK) Ltd. is a Hong Kong listed company providing total computer solutions and IT services since 1973. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region....

Total Computer Solutions You Can Trust

Automated Systems (HK) Ltd. is a Hong Kong listed company providing total computer solutions and IT services since 1973. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team.

IT Service Manager-EUWSBL06-SCMP

Job level Senior
Work exp 4 Years To 5 Years
Education Bachelor Degree
Language Chinese - Cantonese, English
Location Hong Kong
Employment type Contract
Benefits 5-day week, General holidays, Maternity leave, Paternity leave, MPF
Industry Information Technology
Job function Information Technology > Network / System Admin
Information Technology > Product Management / Development
Information Technology > Team Leader
Published On 12/11/2016

Responsibilities:

  • Deliver service in best practice service delivery model to achieve SLA and enhance customer satisfaction
  • Develop strong customer relationships and networks effectively to ensure service excellence
  • Transform and grow the business for further profitable service revenue
  • Advise on system automation for the improvement of business workflow
  • Provide training to the team to ensure efficient workflow
  • Build internal and external relationships

 

Requirements:

  • University degree holder or above in Computer Science or related disciplines
  • Minimum 5 years experience in all rounded IT infrastructure support, from user support to back end support with supervisory function
  • Good communication and organization skills, positive leadership skills and attitude
  • Responsible, self-motivated, work independently, able to work under pressure and meet tight deadlines
  • Fluent in both spoken and written English and Chinese, Cantonese speaking is required
  • Candidates with less experience will be considered for the post of Assistant Service Manager-EUWSBL06


We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. in the subject line and sending a full resume in MS Word Format including recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or email to job@asl.com.hk
 
We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.