A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Manager, Merchant Business Development

Job level Middle
Work exp 5 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Others
Published On 24/11/2016

Consumer Assets – Unsecured Loans

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.

Should you join our Unsecured Loans business, you will have the opportunity to formulate marketing and product development programmes; participate in developing sales and credit strategies, operations and customer services; and gain the experience and exposure needed to become an all-round professional in consumer credit.

We are currently seeking high caliber individual to join our department as Manager, Merchant Business Development.

Principal responsibilities

  • Formulate sales Strategy and develop new products to increase the card acquiring business market share
  • Work closely with other business units to increase business referral and explore new business opportunity
  • Review and update merchant credit guidelines and ensure they are properly implemented during the recruitment and review of card merchants
  • Supervise and monitor merchant risk to ensure compliance with the required risk /regulatory requirements 

Requirements

  • University Degree in a related discipline or other relevant qualifications
  • Minimum of 5 years of relevant banking experience in credit card business, preferably with exposure to merchant acquiring business
  • Sound knowledge of credit card business and operations as well as operating regulations of Card Associations
  • Strong sales and service orientation, with good communication, interpersonal and selling skills
  • Proficiency in both English and Chinese, with fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply, please read carefully the ‘ Note on Collection of Personal Data and Information available in the careers page of our Hang Seng website : www.hangseng.com and send your resume via e-mail : Recruit13@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.