Cathay Pacific Services Limited (CPSL), a wholly owned subsidiary of Cathay Pacific Airways Ltd. CPSL operates the latest air cargo facility in Hong Kong – Cathay Pacific Cargo Terminal (‘CPCT’), serving airlines operating at Hong Kong International Airport.We are seeking individuals...

Cathay Pacific Services Limited (CPSL), a wholly owned subsidiary of Cathay Pacific Airways Ltd. CPSL operates the latest air cargo facility in Hong Kong – Cathay Pacific Cargo Terminal (‘CPCT’), serving airlines operating at Hong Kong International Airport.We are seeking individuals of high calibre to join us.

Manager - Quality

Job level Top
Work exp Minimum 10 Years
Education Bachelor Degree
Location Chek Lap Kok
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Freight Forwarding / Logistics / Delivery
Job function Logistics / Transportation > Freight / Cargo Forwarding
Quality Control / Quality Assurance > Quality Control & Assurance
Quality Control / Quality Assurance > Others
Published On 25/11/2016
ref. 2016/0075

This position reports directly to Chief Executive Officer overseeing the function of quality in Cathay Pacific Services Limited. We are looking for high calibre to fill up the position:

Responsibilities:

  • Develop & implement corporate policy outlining the core quality system, quality assurance pertaining to all operational functions supporting the quality and safety outcomes within the Company
  • Ensure the monitoring of corporate compliance with legal requirements and conformance and customer airlines’ standards
  • Ensure monitoring & review, at departmental level, functional delivery of quality system and quality assurance (audit) to ensure their effective and efficient implementation including the establishment of related improvement or remedial action plans
  • Oversee and deliver a system of audits across all operational aspects utilising appropriately qualified personnel in an effective and efficient manner
  • Oversee the process of departmental and corporate management reviews for the purpose of reporting feedback from internal audit programme, quality system to CEO and senior management
  • Coordinate with IATA on the bi-annual ISAGO external audit to ensure Company’s ongoing conformance with ISAGO Standards and the continued listing on the IATA ISAGO registry
  • Liaise directly with Department Heads for the purpose of maintaining an integrated approach to the Company’s Crisis Management, Safety, Security & Quality Management System
  • Ensure the QA initiatives are aligned with the standards within the CX group and air cargo terminal industry

Requirements:

  • Tertiary education in quality, safety management or related disciplines
  • Minimum 10 years of solid experience with not less than 5 years at senior management role in accreditation of quality certification schemes in professional, air cargo terminal, airline cargo services, aviation training or relevant business environment
  • Minimum 5 years Lead Auditor experience
  • Exposure in aviation industry is an advantage
  • Sound track record in planning, implementation of accreditation of new and existing certification schemes
  • Well versed in international quality standards and relevant legislation issues, including but not limited to ISAGO, IOSA, ISO 9001, 14001, 20000, 28000 and OHSAS 18001
  • Excellent command of written and spoken English and Chinese
  • Excellent Leadership, interpersonal and communication skills with proactive, tactful and result-oriented personality

To apply, please email your confidential resume with date of availability, current and expected salary to recruitment@cpsl.com.hk. Applicants not contacted within 6 weeks may consider their applications unsuccessful.

Cathay Pacific Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.