Dah Sing Financial Group – Your Employer of Choice People are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible...

Dah Sing Financial Group – Your Employer of Choice

People are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible values throughout the organization, impacting our day-to-day operations. We support employee wellness, work-life balance and family friendly practices. If you share the same value and aspire to join an organization where you can contribute to its success with a rewarding career in return, join us today.

Officer, Fulfillment & Operation Support

Job level Entry
Education
Location North Point
Employment type
Industry Banking
Job function Banking / Finance > Loan / Mortgage
Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 11/11/2016
ref. 1569

Reporting to the Manager, Fulfillment & Operation Support, you will be responsible for providing operation support on applications processing, data verification and documents mapping of clean lending applications, contacting customers for following up respective documents and advising approval result.

 
Responsibilities:
  • Deliver consistent quality service, handle customers' enquiries/instructions of clean lending products
  • Handle loan applications via different channels including fax-in, mail-in and internet
  • Performs operational duties which include following up respective documents and calling approval status
  • Perform routine clerical duties
  • Participates and contributes to various projects, system enhancement and UAT
  • Comply with internal guidelines, legal and regulatory requirements when delivering job duties
 
To meet the challenge, you should have the following qualifications and attributes:
  • Secondary education
  • With 3-4 years of relevant experience preferably in unsecured loan business
  • Experience in handling loan applications
  • Good command of written and spoken English and Chinese
  • Candidate with less experience will be considered as Senior Assistant or Assistant

All information received will be kept in strict confidence and only for employment-related purposes.