Dah Sing Financial Group – Your Employer of Choice People are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible...

Dah Sing Financial Group – Your Employer of Choice

People are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible values throughout the organization, impacting our day-to-day operations. We support employee wellness, work-life balance and family friendly practices. If you share the same value and aspire to join an organization where you can contribute to its success with a rewarding career in return, join us today.

OK Finance - Customer Services Representative

Job level Entry
Education
Location Hong Kong
Employment type
Industry Financial Services
Job function Banking / Finance > Loan / Mortgage
Published On 11/11/2016
ref. 1158

Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.

 

Responsibilities

  • Greet and welcome walk-in & phone-in customers according to the established service standard
  • Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
  • Perform loan processing and administrative duties
  • Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

 

To meet the challenge, you should have the following qualifications and attributes:

  •  Secondary education
  • Experience in Consumer Finance/banking industry is preferable
  • Good interpersonal and communication skills
  • Good knowledge of MS Office
  • With initiative, pleasant personality and willing to learn
  • Good command of written and spoken English and Chinese

All information received will be kept in strict confidence and only for employment-related purposes.