Bureau Veritas is a world leader in testing, inspection and certification. Created in 1828, the group has more than 66,000 employees in 1,400 offices and laboratories located in 140 countries. Bureau Veritas helps its clients across all industries address challenges in quality, health & safety, environmental...

 

Bureau Veritas is a world leader in testing, inspection and certification.  Created in 1828, the group has more than 66,000 employees in 1,400 offices and laboratories located in 140 countries. Bureau Veritas helps its clients across all industries address challenges in quality, health & safety, environmental protection and social responsibility.  We support them in increasing performance throughout the life of their assets and products and via continuous improvement in their processes and management systems. 

In Hong Kong, Bureau Veritas specializes in providing testing, inspection, consulting and training services of consumer products including toys and juvenile products, hardgoods, textile and footwear, electrical and electronic products, and food, health, beauty and household products to manufacturers, distributors and retailers. Bureau Veritas is recognized and accredited by major national and international organizations.

To cope with our continuous development, we cordially invite you to join as one of our professional associates.

Please visit www.bureauveritas.com/cps

Program Integrity Manager

Job level Middle
Work exp Minimum 5 Years
Education Bachelor Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Kowloon Bay
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Education subsidies, Insurance plan, Medical plan
Industry Testing / Laboratory
Job function Quality Control / Quality Assurance > Testing
Quality Control / Quality Assurance > Quality Control & Assurance
Sales / Business Development / Customer Service > Account Servicing
Published On 05/10/2016
ref. GSD/PM

Responsibilities:

  • Perform gap analysis between service required vs. standard offer provided for new clients
  • Support request for proposals review focusing on program administrative requirements and suggest as appropriate best practices
  • Translate client instructions or requirements into operational language using process engineering or design for manufacturability methodologies
  • Conduct program operationalization training for the network
  • Set up internal program monitoring tools
  • Review program performance regularly with the client and key account manager
  • Handle client complaints and facilitate resolutions real time
  • Facilitate continuous improvement through projects in conjunction with operations, IT and various process teams
  • Lead program change management using program design best practices
  • Ensure program success by maintaining strong business relationships with clients
  • Carry out ad-hoc tasks assigned by your manager

Job Requirements:

  • Degree holder or above
  • Over 5 years’ working experience in total – with program management in consumer product testing, quality assurance, process / quality engineering or design for manufacturability experience(s)
  • Sense of urgency and know when to escalate
  • Able to work under time pressure
  • Logical thinking, can analyse data and look for trends
  • Strong analytical, problem-solving, and critical thinking skills
  • Good team leader and team player with strong interpersonal and communications skills
  • Good planning, organizing, project management, execution follow through and process improvement skills
  • Good verbal and written communication and presentation skills
  • Fluent in written and spoken English and Cantonese / Mandarin preferable
  • Familiar with MS Office applications
  • Self-motivated, responsible, patient, customer-oriented and detail-oriented

We offer competitive salary and benefits to the right candidate.  Interested parties please send your application with date of availability, present & expected salary to the Human Resources DepartmentBureau Veritas Hong Kong Limited by mail or email.  To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

  • 5-day Work Week
  • Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
  • Double Pay, Performance Bonus
  • Life & Medical Insurance Benefits
  • Mandatory Provident Fund Contribution
  • Education & Training Subsidies
  • Excellent Training & Career Advancement Opportunities

Join us on Linkedin:  https://www.linkedin.com/company/bureau-veritas

Email 

bvcps_cv3@hk.bureauveritas.com

Mail 
7/F, OCTA Tower
8 Lam Chak Street
Kowloon Bay, Kowloon

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