A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Project Manager, Learning (Contract until 31 December 2017)

Job level Middle
Work exp 10 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Human Resources > Training & Development
Human Resources > HR Director / Manager
Human Resources > Others
Published On 17/10/2016

Learning Department, Human Resources

Our Human Resources function is dedicated in its pursuit of recruiting high-achieving individuals to ensure that we have the best talent across our business. We also provide strategic incentives designed to help drive the rest of our business forward. We are heavily involved in the crafting and execution of goals as a business partner, in tandem with other divisions, proving an invaluable contribution to the Bank’s operations and processes.

A career in HR can provide an ideal stepping stone into the fast-paced and dynamic world of banking, providing you with large-scale project management expertise and an opportunity to truly contribute to our Bank’s success. You should possess a pragmatic mindset and the high-level interpersonal and communication skills necessary to ensure that all of the employees under your care continue to enjoy fulfilled working lives.

We are currently seeking a high caliber professional to join our department as Project Manager, Learning (Contract).

Principal responsibilities

  • Ensure compliance with regulatory and bank policies, monitoring audit and risk management reports and initiating corrective actions where necessary
  • Act as the project lead to drive all the learning initiatives under Retail Banking and Wealth Management Transformation Programme (RTP)
  • Liaise and collaborate closely with internal and external stakeholders in learning perspective as to support the launch of RTP initiatives in retail banking within the agreed timeline
  • Prepare training proposal and implementation of  learning solutions as well as provide timely updates on training progress
  • Attend regular project meetings and escalate any potential issues

 

Requirements

  • University degree in Human Resources Management,      Training and Development, Psychology or a related discipline.
  • At least 10 years of training experience, preferably in project management of change initiatives and/or retail banking
  • Strong self-motivation, with the ability to work independently and under pressure
  • Excellent communication and interpersonal skills, able to influence and collaborate with stakeholders to execute learning initiatives
  • Strong analytical, problem solving and proposal writing skills
  • Good knowledge of application software including MS Excel and PowerPoint
  • Proficiency in English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply, please read carefully the ‘ Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website: www.hangseng.com and send your resume via e-mail: recruithrd1@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.