The Jardine Aviation Services Group (JASG) is a long established and consistently successful organization which provides passenger, baggage and ramp handling services to a number of international airlines. Currently, there are around 2,000 employees within our group

The Jardine Aviation Services Group (JASG) is a long established and consistently successful organization which provides passenger, baggage and ramp handling services to a number of international airlines. Currently, there are around 2,000 employees within our group

Ramp Duty Manager

Job level Senior
Work exp Minimum 10 Years
Education Bachelor Degree
Location HK International Airport
Employment type Permanent
Benefits Competitive pay, Flexible working hours, Medical plan, Performance bonus, Social & recreation facility
Industry Airlines / Mass Transportation
Job function Management > General Management
Published On 30/09/2016
ref. RDM/CP

The Role

 

Reporting to the Ramp & Transport Services Manager, you will be responsible to:

 

  • Implement directives on operational management and development to meet agreed operational performance plans within agreed budgets and timescales as set by the RTSM.
  • Manage the Ramp & Transport Services Department whilst on shift, by patrolling the front line operation, dealing with operational investigations, staff complaints and disciplinary issues
  • Continuously monitor and recommend improvement initiatives to maintain and exceed current agreed service levels
  • Ensure that all resources are appropriately allocated through the staff roster and on a day-to-day basis so that all contractual obligations are met
  • Collect, identify, review and recommend possible changes to engagement standards and parameters with operations control to enhance efficiency
  • Supervise the front line staff, with a particular focus on Ramp Supervisors to ensure that service delivery and disciplinary levels are met.
  • Assist management with manpower planning in the department
  • Maintain and improve customer relationships with our airline clients on an operational level.

 

 

The Person

 

  • Bachelor degree is preferred but not essential
  • Minimum 10 years relevant experience in aviation industry or ramp operations involving people and operations management
  • Knowledge of the aviation Industry and relevant safety and security requirements, especially regarding the ramp handling functions is essential
  • Have a strong passion and understanding of the Ramp & Transport operations
  • Possess strong people management and coaching skills
  • Demonstrate clear awareness of process and change management
  • Good command of both spoken and written English and Chinese
  • Able to work independently, under pressure and on shift-basis
  • Possess driving license 1 & 2

 

A competitive package and promising career prospect will be offered to the right candidate. For more detail, please visit our website at www.itsmorethanjustajob.com

Interested parties please send your full resume, stating the date of availability, present and expected salary, by email to jasl.hr@jasg.com (please quote the reference number RDM/CP). You are also welcome to send your name and interested position by whatsapp at 67993608.

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to provide such information may affect your application result. Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data will be destroyed after 6 months.