Regional Training Manager

Job level Senior
Work exp 6 Years To 8 Years
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Retail - Stores
Job function Human Resources > Training & Development
Published On 11/11/2016
ref. AG 900

Responsibilities:

Report to the Regional Human Resources Director, the incumbent will be a key business partner to shape the learning culture of a fast developing company.  He or she will be in charge of the frontline staff training and developing program. Key responsibilities include the following:

  • Implement the corporate retail training model with market intelligence that enhance added value to the business in the region.
  • Work closely with the training team in head office to understand the latest development of the training program and adopt the change to the region.
  • Deliver the concept of Train-the-Trainer in the region to equip the shop managers the best knowledge to lead their teams.
  • Identity training needs and ensure best practice and commercial values are delivered.
  • Design tools to assist the Retail Team to keep track of the training flow and evaluate the training result.
  • Manage the Mystery Shopper Program.
  • Assist the Regional HR Director to review the training needs and design training programs for corporate staff.

Requirements:

  • Degree holder in Human Resources, Training, Retail or related disciplines 
  • Minimum 6 years relevant experience in fashion/beauty/luxury retail industry
  • Proven experience of developing, writing and implementing training & guidelines with a strong customer focused approach
  • Flexible approach to work with the ability to respond to changing business priorities
  • Enthusiastic and motivated , comfortable working in a multinational/cultural organization and fully understand the fluid and matrix culture
  • Excellent communication skills both verbal and written in English, Chinese and can speak good Mandarin
  • Strives for quality and excellence
  • Excellent planning, organizing, negotiation and influencing skills
  • A confident and experienced presenter who can communicate at all levels

 

Please submit your application, in strict confidence, to mail to: stephen.wong@advanzgroup.com   quoting ref., AG 900

Your interest will be treated in the strictest of confidence.  Personal data collected will be used for recruitment purposes only.