Relationship Support Manager - Corporate Banking

Job level Middle
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Corporate Banking
Banking / Finance > Account / Relationship Management
Banking / Finance > Others
Published On 22/09/2016
ref. 00007XP3

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

We are currently seeking a high caliber professional to join our team as Relationship Support Manager.

In this role, you will

  • Provide a wide spectrum of quality support to the Relationship Managers to enable them to improve client engagement, maximize operational efficiency and allow the Relationship Managers to spend more time with the client
  • Engage in proactive client management via attending client meeting and factory visits as necessary with Relationship Manager and act as the first point of contact for customers on daily credit related enquiries, aiming to understand and fulfill client needs
  • Prepare appropriate analysis and preparation of proposals, presentations to prospective customers
  • Support Relationship Manager on day to day activities including client planning, pipeline management, coordination with product partners for client  fulfillment, internal system maintenance to ensure all data and call reports are accurately and timely updated
  • Undertake financial, credit and profitability analysis, and prepare the credit assessment remarks
  • Support Relationship Manager on third party liaison including discussions with external lawyers and valuers
  • Coordinate with Service Delivery on the end to end credit process, review deliverables from Service Delivery and resolve issues
  • Monitor credit risk including manage concern lists, credit control reports, analyze management information
  • Provide ongoing risk monitoring including Global Standards, sanctions and Anti Money Laundering alerts and act as an escalation point for risk issue response
  • Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimize business and reputational risks
  • Provide guidance and coaching to junior Relationship Support staffs

To be successful in this role, you should meet the following requirements

  • University graduate with relevant experience in corporate banking, financial analysis or risk analysis
  • Be customer oriented with strong business focus
  • Strong interpersonal skills with ability to build cohesive working relationships with business partners
  • Excellent analytical skills for quality credit assessments
  • Excellent written and verbal communication
  • Good understanding of commercial banking products and services is an advantage  

For further details and application information please visit our career site, search under reference number 00007XP3

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited