A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Sales Fulfillment Officer (4 months)

Job level Middle
Work exp 1 Year To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Operations
Banking / Finance > Retail Banking / Branch Banking
Banking / Finance > Loan / Mortgage
Published On 23/11/2016

Consumer Assets – Secured Loans Department

Hang Seng's Secured Loans business provides customized and smart financial solutions to customers through a wide range of secured loan products, including mortgages and secured overdrafts.

As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. We continue to develop innovative mortgage products and services.

We are currently seeking high caliber individual to join our department as Sales Fulfillment Officer.

Principal responsibilities: 

  • Handle telephone enquiries from internal/external customers in a professional manner
  • Perform data input for mortgage loan applications and preview mortgage offers in compiling with the bank’s procedures and guideline
  • Provide general administrative support to the team and perform ad hoc duties as assigned by the superior 

Requirements:

  • Higher Diploma or above in a related discipline or other relevant qualifications
  • At least one year of banking experience, with knowledge of mortgage products an advantage
  • Strong self-motivation and attentiveness to detail, with good communication and interpersonal skills
  • Good knowledge of PC application software
  • Proficiency in both English and Chinese
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

To apply, please read carefully the ‘ Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website: www.hangseng.com and send your resume via e-mail: recruit08@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.