About WILLIAMSELECT
Williams (Hong Kong) Limited, a leading staffing services provider with over 30 years of experience in permanent recruitment, contract and temporary staffing, and court reporting services.
SAP Consultant (CRC & ECOM)
My Client is a leading luxury retail group. Currently they are seeking for an experienced candidate to join their SAP team


Responsibilities:
  • Contact Centre solution for customer interaction and voice response systems
  • Involve in SAP deployment to APAC entities together with Central Competence Center and Local IT team
  • Assisting in the definition of project scope, objectives, planning and deliverables
  • Prepare and perform gap analysis
  • Assist in change management
  • Support Central SAP CC in coordinating Key-users teams through different phases in the implementation cycle
  • Review, prepare and update necessary documentation (procedure/manual)
  • Perform data migration and authentication settings
  • Support team on various regional projects



Requirements:
  • Preferred 5+ years of implementation and support experience in SAP BCM or any other Contact Centre solution for customer interaction and voice response systems
  • Experience in installation, configuration and troubleshooting of BCM
  • Knowledge in integration of BCM with SAP CRM and SD flows is a plus
  • International business experience or worked on global projects
  • Willing to travel on a periodical basis
  • Fluent written and spoken English, Putonghua would be a plus


What's on offer:
My client can offer the right candidate a competitive salary package, along with other benefits. Interested parties who meet the above requirements, please apply and get in touch with Anthony Chow at +852 3468 7694

For more jobs, please visit our website: www.williams-asia.com


Job level Middle
Work exp 5 Years
Education Bachelor Degree
Industry Information Technology
Job function Information Technology (Application Development)
Information Technology (Team Leader )
Information Technology (Technical Writing / Consulting)
Location Hong Kong
Employment type Full Time
Published On 26/11/2016