KOS International Limited is a specialist recruitment firm focus on serving leading multinational companies and striving local businesses in the Asia
KOS International Limited is a specialist recruitment firm focus on serving leading multinational companies and striving local businesses in the Asia

Senior Customer Loyalty Program Manager - Digital

Job level Senior
Work exp No work experience
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Others
Job function Digital / Web / Mobile > Social Media
Digital / Web / Mobile > SEM / PPC
Digital / Web / Mobile > Web Analytics
Published On 16/11/2016
ref. BBBH5559_24793

Responsibilities:
  • Develop marketing strategy, loyalty program direction, activation and partner relationship management.
  • Work closely with the internal stake holders and marketing team to design and deliver partnership opportunity with potential merchants
  • For executive leadership, maintain and present a pipeline of current and prospective partnership opportunities designed to drive visibility, revenue, customers and offer selections
  • Understand the competitive landscape and identify strategic opportunities.
  • Collaborate and communicate cross-departmentally to evaluate, explore and execute strategic partnership opportunities.
  • Maintain active relationships with key partners to proactively address business issues and identify ways to maximize value for both parties to grow loyalty program
  • Build strong relationships with our current and future partners
  • Conducting market research and competitor analysis




Qualifications:
  • Bachelor degree in Marketing or related discipline
  • Over 9+ years of experience in partnership, account or key account management
  • Knowledge in the loyalty program or merchant acquisiton will be a plus
  • Familiar with online marketing metrics and business models
  • Ability to work in a multicultural environment and with remote offices
  • Creative, proactive, taking initiative
  • Excellent written and verbal communication skills
  • Strong data and analytical skills
  • Full proficiency in Excel
  • Good command in English and Chinese




Click "Apply Now" to apply for this position or call Karen Cheng at +852 3180 4921 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.