Hullett House is a celebration of Hong Kong’s rich and vibrant ‘East meets West’ heritage. The design-led heritage building consists of an intimate hotel, seven restaurants and bars and a souvenir store. The property and its various elements are all housed within one of the oldest buildings...

Hullett House is a celebration of Hong Kong’s rich and vibrant ‘East meets West’ heritage. The design-led heritage building consists of an intimate hotel, seven restaurants and bars and a souvenir store. The property and its various elements are all housed within one of the oldest buildings located in the heart of Hong Kong, dating back to 1881, and is a rare example of magnificent colonial architecture. For more details, please visit:  http://www.hulletthouse.com


We are looking for a high caliber candidate for the following position: 

Senior Guest Relations Officer / Senior Butler 資 深 客 戶 服 務 主 任 / 資 深 管 家

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Tsimshatsui
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Catering / Hospitality > Customer Service / Ambassador
Published On 21/11/2016
ref. JJ_HH_SGRO/SB

Responsibilities:

  • Manage the reception area, greeting guest, handle incoming calls and enquiries
  • Provide check-in & check-out services to guests and to ensure that it is up to standard
  • Prepare and maintain guests records to provide personalize services to guest
  • Provide an excellent Guest Service and Butler Service

Requirements:

  • 2 - 3 years relevant experience in customer services field is preferred
  • Experience in hospitality industry would be an advantage
  • Good team player and customer-oriented
  • Good Interpersonal & Communications Skills
  • Good command in both English & Chinese
  • Candidates with less experience will be considered as Guest Relations Officer or Butler 

Working Location: Tsim Sha Tsui

Benefits:

  • Discretionary Bonus
  • Transportation Allowance
  • Staff Meal 
  • Staff Discount 
  • Education Subsidies
  • Marriage Leave
  • Paternity Leave
  • Bereavement Leave
  • On-the job Training 
  • Medical & Dental Coverage
  • Promising Career Opportunities

recruit@hulletthouse.com

All information provided by applicants will be treated as confidential and will be used for recruitment purpose only.