Job No.: 493726Employment Type: Full timeDepartments: Bank-wide Operation Department

Job No.: 493726
Employment Type: Full time
Departments: Bank-wide Operation Department

Senior Operation Officer / Operation Manager (Remittance)

Job level Middle
Work exp Minimum 5 Years
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Operations
Banking / Finance > Others
Published On 07/10/2016
ref. 493726

Responsibilities:

  • Handle the operation of the payments transaction, including but not limited to the provision of services and operational support
  • Handle and override the transactions as authorized, and to rectify the errors and mistakes proactively
  • Accompany with relationship manager to visit customers to introduce all kinds of related products, operational processes, and follow up customers needs
  • Assist the products team to product development and marketing
  • Improve the operation efficiency and manage the operational risks involved
  • Conduct the compliance review of payments operation
  • Assist in the regular updating of the regulations, rules, and guidelines
  • Develop the system requirements and participate in user acceptance test
  • Manage the distribution setup of the incoming SWIFT and CHATS messages to various business unit
  • Accomplish tasks within time limit and complete other tasks assigned by superiors
  • Report promptly to superiors for any irregularity

Requirements:

  • Degree holder or above with major in Business Administration or related disciplines
  • At least 5 years experience in Banking or Financial industry
  • Familiar with banking operations and related policies, legal and regulatory requirements
  • Management capacity, self-initiated, analytical-minded, and able to handle multi-tasks under tight schedule
  • Be a good team-player, proactive and self-motivated
  • Good risk management and compliance awareness
  • Strong communication and interpersonal skills with good command of both spoken and written English and Chinese, including Mandarin
  • Proficient in computer applications, such as Lotus Notes, MS Word, Excel, PowerPoint and Chinese Word Processing
  • Less Experience will be considered as Senior Operation Officer